Consumer Protection Guides
Comprehensive guides on refund rights, warranties, direct agreements, and credit card chargebacks under Canadian consumer protection law
Warranty Rights in Canada
Implied warranties of acceptable quality under the Sale of Goods Act and the Consumer Protection Act
Cancelling a Door-to-Door or Direct Agreement
The 10-day cooling-off period under the Consumer Protection Act, 2002
Credit Card Chargebacks for Consumers
Statutory chargeback rights under section 99 of the Consumer Protection Act, 2002 and card network rules
Unfair Practices Under the Consumer Protection Act
False, misleading, deceptive, and unconscionable representations and the remedy of rescission